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Crowdfunding Conversations: An Interview with Cameron Robertson and Sonny Vu

Lockitron

Last week, I wrote about crowdfunding and whether or not it’s here to stay. I was curious about people’s actual experiences with crowdfunding, so I interviewed two entrepreneurs who successfully financed their own projects doing so. The first is Cameron Robertson, a co-founder at Apigy Inc., who created and independently crowdfunded Lockitron, a smartphone-controlled door lock, and also created Selfstarter, an open crowdfunding platform. The second entrepreneur is Sonny Vu, the CEO of Misfit Wearables, who makes The Shine, a subtle personal activity tracker was successfully crowdfunded on Indiegogo. The entrepreneurs discussed the definition of crowdfunding, their experiences crowdfunding and the reasons for their success.

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Is Crowdfunding Here to Stay?

The Ouya Console

The Ouya Console

Launched in 2009, Kickstarter has become the most popular crowd funding site today. Kickstarter and other crowd funding websites allow individuals to collectively fund projects such as artwork, movies, music, and games as well as hardware and tech projects. In exchange for funding, creators offer their backers rewards that range from social media shout outs to physical products. Backers who give more money will usually receive more, whether their reward is a special screening of a film or multiple products. Successful products that have used Kickstarter include the Pebble watch, Ouya video game console and a Veronica Mars movie project. Recently, Zach Braff turned to Kickstarter to fund a follow up to Garden State, which quickly raised over two million dollars. But how sustainable is Kickstarter, and more importantly, how tenable is crowd funding in general? Read More »

Are “Pay What You Want” Models The Road to Success?

radioheadMy first run in with the Pay What You Want model was when Radiohead used this pricing strategy to release their album In Rainbows. Holding my love and obsession for Radiohead aside, I thought it was so cool that Radiohead let their fans either download the album for free or decide how much they wanted to pay. With that in mind, I paid the normal album price of around $12 knowing that the value I got from the music was worth the cost. (At the time I was a 15 year old kid with no money and a prime example of a music pirater).

The Pay What You Want (PWYW) pricing strategy is where the seller lets the buyer set the price above or equal to zero. The initial thought is that most customers would pay nothing for your product because of the neoclassical economic theory that consumers purely maximize their utility; thus choosing the zero amount option. Read More »

Simple Hacks to Work Around Google’s (Not Provided) Analytics

In October 2011, Google announced that moving forward, searches done by users logged into a Google account would now be notprovided_grumpycatHTTPS encrypted. HTTPS encryption is simply an HTTP foundation along with an SSL security protocol. HTTP is the standard protocol used on the internet that enables web browsers and servers to communicate, while SSL is an encryption protocol to secure data. HTTPS was already in effect for sensitive information such as bank accounts; but secure, encrypted searches impacted analytics programs such as Google Analytics.

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Data & Graph Search: What It Means For Marketing

Information

Image via holypoll.com

Most marketers on Facebook would agree that the site has a funny way of showing its appreciation to the people who are spending big dollars to advertise. Just when brands finally get into the swing of things with a previous update, the social networking giant manages to roll out something new.

By and large, these updates have all worked to make Facebook the number-one social networking site on the planet. However, that still doesn’t mean that marketers don’t hold their collective breath until the jury comes back with a verdict. Take the new Graph Search feature as a perfect example. Is this going to be a great update for everyone, or will it act as a thorn in the side of progress? Read More »

Power to the People: Online Community Management 101

CommMGMTSocial media has given people the power to interact with brands anytime, night or day, whether it’s to rave about their favorite product or rant about terrible customer service. With great power in the hands of fans, great responsibility is entrusted to the community manager as more and more companies want to keep track of their buzz, quickly manage online crises, and drive follower engagement. Companies are always seeking out the answers to questions from, “How can we control what’s being said about us online?” to “How can we turn followers into brand ambassadors?” For a budding community manager, there are some basic lessons to keep in mind as you learn to rally your brand’s supporters and guide the online conversation about your brand. Read More »

3 Strategies For Facebook Marketing and 5 Brands that Really Get It

Since Facebook’s rise to social king, it seems like every company and brand is now on the site. However, a presence on Facebook doesn’t necessarily mean a company’s marketing strategy on Facebook is working for them. Earlier this year, Mashable ran an article called “Steal These 3 Social Marketing Tricks From Top Brands,” which outlined three social marketing strategies: passion, personality, and transparency. By encompassing all three, but truly highlighting one strategy, companies can take themselves from simply offering products to becoming lifestyle brands. To illustrate this, here are 5 companies that are successfully marketing themselves as lifestyle brands on Facebook.

Passion

BMW

bmwIf one word describes BMW owners, it would be “enthusiasts.” The people at BMW must know that owners love a chance to show off their beemers, so the company’s Facebook encourages fans to post photos and share where they’ve recently taken their beloved car. Read More »

17 Incredible Digital Marketing Statistics

We’ve all heard it before: if Facebook was a country, it would be the 3rd largest country in the world. Oh, and by the way, Facebook is banned in China, so that population of 1.3 billion isn’t even included in this count. Desipte social media’s over exposure, I often have to defend my use to my not-so-social savvy Dad. Despite his relative youth and extensive use of his computer and iPhone, he’s never warmed up to social because he (and many others in his generation) don’t see social media interactions as being authentic or meaningful.

Donuts

While it’s true that hitting the “Like” or “Retweet” button doesn’t require as much effort or intellectual thought as say, writing a product review or having a real-life conversation, these social actions do have the potential to drive a company’s success. I certainly don’t think digital marketing has replaced print marketing, but the days of advertising a la Mad Men are long gone. Read More »

5 Crazy Simple Steps to Customer Retention

Making a sale to a new customer is good, but making more sales to repeat customers is better. You want to avoid customer defection, which has the potential to occur when companies do not offer superior sales service. According to the Human Sigma, retained customers generate 1.7 times more revenue than other customers; this sheds light on the importance of customer retention. Also, it is costlier to acquire new customers. Not only do loyal customers make more purchases, they also become a key factor in ever-trusted word of mouth advertising. If they love your company, then they are likely to share a few positive words with peers, or write reviews online. What follows are some tips on how to actively approach customer retention.

 Know Your Customer

knowyourcustomers

You have to know what your customer wants in order to give them what they want. Rather than doing this, many companies make the mistake of predicting what their target market wants. A simple but effective way to know what your customers want is surveying. You can also make use of web analytics and usability testing to understand your customer’s behavior and needs.

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What Can Baseball Tell Us About Big Data?

By now, most people are aware of the growing impact of data. An article last year in the New York Times referred to the emergence of big data as “a revolution,” while an article entitled “Is Big Data the New Black Gold?” appeared in Wired in February. While large companies such as IBM claims they’re using data to build a smarter planet, most individuals are not using data but producing it through Google searches and participation on social media sites. However, data has enormous potential for helping companies and organizations analyze how productive and effective their employees and strategies are.

Perhaps the most publicized use of big data comes from sports. In 2011, the film Moneyball based on the book by Michael Lewis was released. MoneybaMoneyball_Posterll examined how the Oakland A’s used statistical analysis to successfully compete against teams with much higher salary caps. Essentially, the A’s used data in favor of traditional scouts to evaluate baseball players. Moneyball also helped publicize sabermetrics, the name given to data driven statistical analysis of baseball. While sabermetrics used to be relatively obscure, they are being increasingly used on popular sports shows such as SportsCenter. Though sabermetrics are only used in the sports realm, big data’s recent increase in popular notoriety could be a great opportunity to apply some of the concepts to other industries. Read More »

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