You Don’t Know What I Want

Recently I watched the TED talk given by media researcher Johanna Blakley on the very titillatingly named topic : Social Media and the End of Gender.  And while I do think Blakley covered some interesting ground,Demographics and Targeting what I found most interesting about the talk was the idea of communities being based on shared interests and values, rather than demographics.  I think this idea, which sounds so completely basic to most ‘common sense’ human beings, is something that was mysteriously missing from the calculations of media marketers. Traditionally, it was true that one’s interests were restrained by things like your age, your race, your geographic location, etc.  But online, this is no longer the case – I can be really interested in snowboarding in New Zealand, for example.  At least this is the argument.

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D.C.: The Next Start-up Capital?

From Inc: “LivingSocial, Clearspring, and Opower are just a few of the more recognizable start-ups that are based in Washington, but ‘scrappy up-and-comers,’ like skeevisArts and Spinnakr are setting down their roots, too.”

When Walls Come Down: Personal Collides with Professional, and Social Succeeds

Step 1. Become a Twitter aficionado: use it personally, and then become a “social media expert” at your job. Tweet on behalf of your organization, sometimes even when you’re off the clock. Use some snazzy tool like HootSuite to help you manage your various personal and professional accounts.

Step 2. While making use of said snazzy tool (and typing it on an equally snazzy smartphone), accidentally tweet to the wrong account. Say something about “#gettingslizzerd” in reference to a favorite beer. On your non-profit’s Twitter feed. Oops.

Step 3: Profit! [...really?!?]

Yes, really. As We Love DC and others have reported, The Red Cross recovered nicely – some might say, profited – from a “rogue tweet” gone wild. Two internal factors helped calm the storm -  a sense of humor:

We’ve deleted the rogue tweet but rest assured the Red Cross is sober and we’ve confiscated the keys.

and a supportive team:

“I’m very grateful to work in an organization with people who truly understand social media and embrace it, mistakes and all.”

Of course, it didn’t hurt that the brewery responded and pitched in, asking followers to donate to the Red Cross. On the whole, a great PR win for the Red Cross and Dogfish Head. That’s not to say that “rogue tweeting” is to be encouraged, but this is a great lesson in how creative damage control can be the most effective.  As a commenter noted, how you handle a potential PR disaster can be indicative of your organization’s values, which is especially crucial for “helping” charities and non-profits:

“It reinforces my belief that the organization treats its employees and volunteers with compassion and understanding.”

Is @WikiLeaks Being Censored? No, Just Bad at Twitter

Some have claimed in recent weeks that Twitter has been censoring the discussion of Wikileaks, rumors spurred on by the organization itself.

Most of the debate comes down to claims that Twitter’s trending topics list is not sufficiently recognizing Wikileaks:

The term #Wikileaks blows the other terms out of the water over the entire course of the day. It’s not like it’s even close. On average, it is nearly 3 times as popular as any of the other terms. While Twitter is not explicitly removing posts about Wikileaks, it is actively preventing people from realizing the true scope of Wikileaks discussion… [preventing it] from acting as a meaningful social utility.

Wikieaks fueling rumors of its Twitter censorship

Twitter has refuted these claims, and in the process explained how its trending algorithm works (by rewarding posts with velocity and diversity in addition to strict popularity). But I want to make a bolder claim: Twitter does not trend #wikileaks because, despite its rampant fame, @wikileaks is not using Twitter effectively. First, why Wikileaks is bad at Twitter, then, why it matters: More…

XKCD on the First Web Start-Up that Dared to Dream

Read the comic, paying homage to arguably the most ambitious web start-up in history:  http://zombo.com/

The Four Ways SEO Is Ruining the World, and Why Google Is Scared to Fix Them

From Online Marketing and Promotion Basics

In light of Google’s recent declaration of war against web-spam and content farms, bloggers are starting to suggest the era of “Black-Hat SEO” is over, signaling that from now on the subtle, sometimes morally dubious practices that site-owners use to increase their domain’s status in search results may no longer be effective.

One’s instinct is to take these kind of pronouncements only half-seriously. After all, Google has always had a very active and sizable webspam team who has been working on this problem for years (see this post, for example, from 2008 about how search performance is constantly improving). So if all Google is saying is that it will continue to fight the good fight, then who cares, right?

But judging by the way Google execs have responded to criticism, more likely they are saying they are willing to do things that, out of principle, they never did before. TechCrunch recently observed that perhaps Blekko’s move to ban content farms altogether might prompt a similar move from Google. But will Google have the guts to start making such bold ideological decisions over what kind of content is worth reading?

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Winning the Future by Starting Up America

In his plan for winning the future, President Obama called upon the private sector to help the American economy grow by “out-innovating, out-educating, and out-building our competitors.” The CEOs, university presidents, entrepreneurs, foundations, non-profits, and federal officials involved in the Startup America Partnership are trying to make that plan a reality.

On Monday, the Obama Administration, together with the Kauffman Foundation and the Case Foundation as well as a host of major technology companies – among them, Google, Hewlett Packard, Intel, and Facebook – announced a new partnership called Startup America that will help entrepreneurs finance and commercialize innovative ideas, start new businesses, and create jobs.

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NYTimes: In Washington, Revival of the Technology Scene

NY Times LogoSpinnakr’s own Michael Mayernick quoted in this New York Times article about the revival of the DC Tech scene, for his work with ProudlyMadeInDC. Apart from being pleased with the exposure, this article is also a great beginner’s guide to the DC tech community – recommended reading for newcomers.

http://www.nytimes.com/2011/01/31/technology/31startups.html?_r=2

A Rebuttal to Mashable’s New Years Prediction: The Dying Website-as-Community

Jennifer Van Grove of Mashable has a very well-written piece on what the start-up landscape will look like in 2011. One of her predictions is that there will be a website renaissance, in which website publishers will battle successfully to bring the community back to the site.

There will continue to be rapid innovation around publisher community tools in the new year… pushed forward by publishers who use these tools to engineer a more compelling reason for the visitor to stay and engage. Should they do so successfully, the fruits of their labor will be users that remain on site, share their activity with social networks and influence upticks in traffic, and possibly even sales.

The trend Jennifer notes is real: there are already tons of successful products, including those of our friends at AddThis and our own Giv.to ActionBar, designed to link publisher content to the social web.

However, there’s a dangerous assumption here that this represents the “website-as-community” model making a comeback. I thought the rise of social media meant the model of website as its core monolithic nodes was over. Do these publisher tools signal that they’re reforming, or are we transitioning to another brave new world entirely? And if so, what does it look like?

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DC’s First Tech Meetup

DC Tech MeetupStarting March 1st, and set for the first Tuesday of every month, the DC tech scene is hosting a monthly meet-up to develop our fledgling community:

The DC Tech Meetup will convene technologists and entrepreneurs focused on developing software for consumer and enterprise use. Our inaugural 2011 season will test our community’s desire to convene a regular meetup anchored by a panel or presentation on a technical or venture related subject.

You can register for the meetup @ http://www.meetup.com/DC-Tech-Meetup/ and learn a little bit more about the event at TechCocktail.

I should mention the event is especially exciting to us at Spinnakr since it was co-organized by Spinnakr co-founder Michael Mayernick, who is also the co-brains behind the ProudlyMadeInDC movement. Apart from organizing and attending the meetups, we will be certainly be covering them in this blog, so feel free to check in here if you can’t make it.